Delivery Information
Shipping Made Simple
Everything you need to know about delivery times, shipping costs, order tracking and receiving your Pinoy Trading favourites across Australia.
Shipping at a Glance
Getting Your Order to You
We aim to make delivery straightforward, reliable and easy to track.
Australia-Wide Delivery
We deliver to eligible locations throughout Australia.
Processing Time
Orders are prepared and dispatched as quickly as possible after payment confirmation.
Order Tracking
Tracking information is provided where available once your order has been dispatched.
Secure Packaging
We carefully prepare your order to help products arrive safely.
Order Processing
Orders are generally processed after payment has been successfully received. Processing times may be longer during busy periods, public holidays or special promotions.
Shipping Costs
Shipping costs are calculated based on your delivery address, parcel size, weight and available shipping method. The final shipping charge will be shown at checkout before payment.
Delivery Timeframes
Delivery timeframes depend on your location and selected delivery service. Metropolitan areas may receive orders sooner than regional or remote locations.
Tracking Your Parcel
If tracking is available, you will receive tracking information once your parcel has been handed to the delivery provider.
Perishable & Special Products
Some refrigerated, frozen, seafood or other special products may have delivery restrictions depending on your location. Availability will depend on the shipping methods supported for your address.
Shipping Details
What to Expect After You Order
Once your order is placed, our team prepares your products for dispatch. Delivery timeframes and costs may vary depending on your location, parcel size and the type of products ordered.
Have an Issue With Your Order?
Need More Help?
Contact our team with your order details and we’ll help you with damaged items, incorrect products, returns or refund enquiries.